The first visit, end to end.
Most people arrive a little uncertain about what wellness care actually looks like. This page walks you through your first appointment so the only thing left to do is show up.
Before you arrive
We send a short intake form by secure link forty-eight hours before your appointment. Fill it out when you have ten quiet minutes. Most people prefer to do it the night before.
Arriving at the studio
We are on the third floor of 218 Davenport Road. There is an elevator. There is parking on Bedford Road. Come a few minutes early and have tea. We will start when you are ready, not when the clock says.
The conversation first
Every first visit begins with a fifteen-minute conversation, fully clothed, in our consultation room. We talk about what brought you in, what you have already tried, and what you hope for. Nothing happens until we both feel clear about the work ahead.
The session itself
Treatment follows the conversation. For massage, the room is warm, the lighting is low, and you undress to your comfort. For naturopathic care, the first session is talk-based and ends with a written plan you take home.
After your visit
We send a written summary by secure email within twenty-four hours. It outlines what we observed, what we did, and what we recommend next. You decide the pace. We do not chase you with rebooking calls.
A few quiet practical things.
Insurance
We direct-bill to most major insurers for registered massage therapy and naturopathic care. Bring your card to the first visit. We will confirm coverage during booking.
Privacy (PHIPA)
Your health information is held under Ontario PHIPA. Records are kept securely. We never share clinical information without your written consent. Full policy on the privacy page.
Cancellations
Twenty-four hours of notice, please. Life happens. If you need to cancel inside that window, write us and we will work it out.
Accessibility
The studio is on the third floor. There is an elevator and a wheelchair-accessible entrance off Bedford Road. Let us know what you need ahead of time.